NORMA Willoughby stepped down on Saturday after more than 14 years working in the Ley Lane Stores, Kingsteignton. But working life is far from over for the 61-year-old, who is a mealtime assistant at Teign School, a position she has held for 28 years. At Ley Lane Stores customers and friends called in to wish her well, many presenting her with flowers and boxes of chocolates.