SJM CONCERTSMUSEThe Den, Teignmouth, September 4 and 5

ACCESS:• Access to the venue will commence at 6pm.• There are no parking facilities available as The Den is within a residential area with parking restrictions. All event traffic will be turned away from the town.• We therefore advise that you either plan your route using public transport or use the car park at Broadmeadow.• For local residents, we advise you to carry a proof of address such as a utilities bill, to avoid problems.• Devon and Cornwall Police would like you to enjoy your visit to Teignmouth and would therefore recommend that you plan your journey to arrive in plenty of time. They have also warned that searches will take place on all patrons before they enter and illegal substances are strictly prohibited.• If you are travelling via public transport to and from Teignmouth please plan your forward and return journey before you leave.• The train station is five minutes walk from The Den and additional trains have been organised to Exeter, Newton Abbot, Plymouth and more. Please check in advance.• The car park is located at Broadmeadow which is a direct walk into the town.Stewards can direct you to all locations.

VENUE:• There is no cover for the audience so please take appropriate clothing for the expected weather conditions. The concert will be cancelled in the event of extreme inclement weather. Please note that there will be no cloakroom facilities. You should also be aware that there is no camping available.• The Police have also advised patrons to drink sensibly and warned that the arena is a licensed premise and anybody who appears to be drunk will be refused entry.• A range of catering facilities offering a variety of food and drink (both alcoholic and soft drinks) will be available in the arena when the gates open.• Please note that credit cards will not be accepted.• You are not permitted to take your own food and beverage into the arena other than 500ml sealed plastic bottles of water.• Please note that Challenge 21 will be strictly enforced at all bars. The following forms of ID will be accepted as proof of age: passport, driving licence or PASS accredited proof of age card.

NOISE:• In preparation for the concerts the company will need to set the sound system up and then the musicians will be carrying out sound checks on the day before the concerts.

• These are not rehearsals but these soundchecks are to balance the sound system which will minimise the noise carried to residents while optimising the experience of those in the concert. This needs to be rebalanced after each concert and takes into account sound monitoring results and changing weather conditions.

• All soundchecks will take place no earlier than 10am and will be completed b y no later than 7pm. All steps will be taken to minimise the noise impact of these rehearsals and we will have specialist noise consultants on hand to monitor the sound levels.

• On showdays the gates openat 6pm when there will be background music played. Live music will begin at 7pm and the concerts end at 11pm each night.

• There will be professional noise consultants monitoring sound levels at each concert.

We will be staffing a Community Information Hotline telephone service in case you want to contact us for any reason on September 4 and 5 from midday until midnight.

The telephone number for enquiries is 01626 215677.

Please be assured that we will do our very best to address any concerns. To assist us in answering any queries, you may be asked to provide your name and contact telephone number as, subject to the nature of the enquiry, we may need to telephone you back.

We genuinely hope that there will be minimum disruption to you and your family and thank you in advance for your patience and understanding.