PEOPLE across the South West are being urged to think carefully before calling 999 after ambulance crews dealt with more than 7,000 incidents in just two days.

The South Western Ambulance Service NHS Foundation Trust (SWASFT) responded to 3,502 incidents on Saturday, October 31 and a further 3,535 on Sunday, November 1, with demand around 10 per cent higher than expected on both days.

The Trust has said seasonal illnesses, colder weather, increased 999 calls and ongoing delays transferring patients from ambulances to hospital care had all contributed to the pressure.

SWASFT is warning that demand is likely to remain high this week as people across the region attend fireworks displays and bonfire night celebrations.

The Trust is reminding the public to call 999 only for serious or life-threatening emergencies, including unconsciousness, abnormal breathing, serious injuries and severe bleeding.

People waiting for an ambulance are also being asked not to call for updates on when it will arrive, as crews are prioritised according to clinical need. They should only call back if the patient’s condition deteriorates or if an ambulance is no longer required.

For non-emergency health concerns, people are encouraged to use NHS 111 online, GP services and local pharmacies.

Wayne Darch, SWASFT’s Director of Operations, said: ‘This weekend was an incredibly demanding time for our service, and I would like to thank our people for working hard to be there for our communities.

‘We are prepared for a challenging winter, but we also need the support of our communities to help ensure our crews can reach those we need us most’.

He added that emergency ambulance resources must be prioritised for patients whose lives may be at risk, and urged the public to treat ambulance staff with kindness and respect.

With firework celebrations approaching, the Trust is also reminding people to take precautions to avoid accidents and injuries.