A CARE home in Dawlish has received an ‘excellent’ rating for the care of their residents by specialist dementia care home auditors.
Sefton Hall received the rating for their approach to care by Meaningful Care Matters, who praised the team for creating a homely environment and the care home manager for her 'second to none' leadership skills.
Founded in 2019, MCM aims to change the culture of care by ensuring people have purpose, are empowered to be themselves and have meaningful relationships within their care setting.
MCM rate care providers on the care environment, the individual care plans (including the use of medication) and the meaningful relationships between staff and residents.
Those care providers who demonstrate a high number of meaningful interactions against a long list of criteria, are awarded the status of a Butterfly Home.
Auditor, Nancy Cunningham, said: ‘The leadership provided by Gabriela Ogreanu is second to none.
‘On several occasions throughout the day, various members of the team expressed how much they respect and appreciate having her as a mentor and a leader. There is a clear sense of a high level of wellbeing in the team.
‘They strongly support each other and are very proud of the level of care they provide.’
There are two home areas within the house, with Cedar having a particular focus on the needs of people living with dementia.
Care home manager Gabriela Ogreanu added: ‘The care and interaction we have with our residents is specific to the individual resident’s needs and wishes. Their life history, likes and dislikes are the central part of their care plan.’
Southern Healthcare CEO Geoffrey Cox commented: ‘The team at Sefton Hall work tirelessly to provide a high level of care for the residents, both in terms of their physical needs and their wellbeing.
‘The feedback from the MCM auditors on the day was excellent and this report is a positive springboard in our continuing endeavours to provide high quality care where the residents are at the centre of everything we do.’
The report also praised the home for its decorative hallways, attractive indoor spaces and access to the garden, as well as their interactions with the residents and their person-centred approach to care.